Testimonios de clientes
Friendly and quick service by everyone throughout the transaction
Absolutely love this dealership! Gavin (Sales), Tanner (Service) and everyone there is fantastic. On a scale of 1-10, I rate them a 20, really!👍
My first Subaru. What an experience. The team at Subaru of Las Vegas where absolutely amazing. They got me exactly what i wanted at a price that I could afford. I'm so happy to be part of the Subaru family.
I recently had Sabie ( 2021 Subaru Crosstrek Sports) checked up for it regular car maintenance for 30,000 mileage. And my Subaru Representative is Sir Anthony “ Tony “. This is my second service. Everyone is so professional and helpful especially Tony who helped me with my car concern’s and exceeded my expectations because he gave me a bonus wiper blade change 😊. He also send me a video of my car for updates. I find it ver helpful and it gives me the peace of mind that my car is being taken care of. I will definitely 💯 👍🏻 highly recommend Subaru Las Vegas to my ...
jobe was amazing as soon as i got there he took care of me right away while i was there waiting they even send me a video of the status of my car and stuff they were checking i hope they keep it up cuz i love the brand subaru
I was referred to Subaru by Yesir, worked with Bri and Justin, and now I’m driving a New Subaru Forester. I’m incredibly thankful for Bri, she is knowledgeable, professional, and drives to get you what YOU want. HIGHLY recommend Subaru of Las Vegas!!!! Thank you Bri, Justin, and Yesir!
I was greeted right away with a friendly face and informed of a 3 hr wait for an oil change. Yikes. Luckily I was able to use the Uber service and was back on my way in no time. Great customer service.
I must say, honestly, over the years all of the staff I have dealt with are exceptional. Their customer service is the best.
Love this place. I got my Forester here last year. I challenged them to have me out of there in under 2 hours! I have had my Subaru serviced 3x since and they have been outstanding every time. I had Beau Sinclair for my last service consultant the last time. He was awesome (and also easy on the eyes, lol). The customer service here is great and I have yet to have any negative experience. As a bonus, they have a nice waiting room that caters to kids and pets. There is also a coffee bar. Who doesn't love coffee? ...
This is the best dealership l've been to since window shopping for a car and I just want to give a shout out to Mr. Mark D and Mr. Justin for making this car buying experience as easy, smooth, and fun. Me and My sister knows car buying could be so stressful and hectic (based on my sister's past experience when she bought her new car) but with our experience with Subaru of Las Vegas it was nothing like that at all. Mr. Mark and Mr. Justin made it possible for me to get a beautiful white pearl ...
As always, customer service is exceptional! Anthony took care of every detail while my Outback was being repaired for maintenance issues. Subaru always treats their customers with the highest level of service! Love my Subaru and their culture!
They are always upfront never pressure you to get a service you don’t want. They only thing they forgot was to refill my windshield fluid . I’ve gone twice now and they forgot again.
Professional , great customer service. Highly recommend Subaru of Las Vegas.
Subaru is hands-down the best dealership I've dealt with. The car itself is absolutely amazing I have a 2019 Crosstrek and I have already put 95,000 miles on it I've taken it all over the western states and she handles every weather conditions so well. I always keep up with her services and the people at Subaru are so good at answering questions and helping in anyway they can to ensure that you're getting the best service possible! I recommend all of my friends and family and acquaintances to buy Subarus because everything from the vehicle to the service ...
Always come here for a check and oil change!
When asked what I thought of the service department at Subaru Las Vegas I replied, “10 plus. Subaru is the best in every way. Thank you.”
I moved from MI and today was my 1st visit here to the service department after my infotainment system stopped working. I had no appointment and Josh was the person to help. He asked about the problem and let me know they won’t be able to service my car because they’re too busy today. But, he provided an outstanding service, communication, knowledge… He checked the car himself and ended up fixing the problem. He scheduled my next service and I really hope that everybody there is on the same level of standards.
Easy scheduling, convenient drop off/pick up services, amazing and knowledgeable service advisors.. highly recommended! Shout out to my advisor Joshua for my past two visits. Great job!
If you wait for your car to be serviced, this is one of the best waiting rooms ever!
JZ and Tony have been amazing Advisors to work with since moving to Las Vegas. Not only quality experience everytime I’m in there, but also genuine people as a whole.
Customer service was excellent.I greatly appreciated the good service.
Subaru of Las Vegas has super service! I bought my outback in the other day. I was able to get full service on it in less than two hours. I had some appointments in the office. They paid round-trip for an Uber so I could make my appointments. When I return, my car was washed, and ready to go. everyone at the dealership was a very pleasant to deal with thank you Subaru of Las Vegas for the super service.
When I purchased my Forrester from Subaru I never expected the treatment we received when we take in our vehicle for service. Ignacio is trustworthy and always guides us to what our needs are for our Subaru. His welcoming smile and he always goes above and beyond by keeping us updated when we have our vehicle serviced. Ignacio thank you for all that you do because, of you I don’t dread having to wait for our Subaru to be serviced. I enjoy the waiting area and Ignacio ensures, we are up to date with our maintenance. Thank you again ...
Taking your car in is never fun, but the crew here go out of their way to make it as pleasant as can be. They are always super helpful and work with me to prioritize what needs to be repaired right away vs what can wait a bit so that it all can work within my budget.
Subaru of Las Vegas has always treated me and my car with the utmost professionalism
Great service!! Anthony and Steven in the service department were communicating with me about every step. Sent videos so I would know what's going on. They are both courteous, friendly and professional!! Great work guys!!! 🤗😘💕 I love Subaru service!! My Outback is awesome, and it doesn’t require much service but I know they’re there if I need them!!
Exceeded my expectations on the most recent visit from offering an Uber ride from and back to the dealership and videos of the actual vehicle during the inspection. Thank you Angel and Jamel!
Subaru of Las Vegas was amazing!!! From the moment I called and spoke to Tiffany about the issue with my car all the way till I picked it up after repair. Tiffany provided one of the best customer service experiences I have had. Anthony was my service advisor and was so friendly and helpful. I totally thought my issue was bigger then it was but ended up being a small fix and they never tried to overcharge me or get more money out of the service. Anthony reassured me that if was an easy fix I won’t be overcharge ...
I have always had a seamless and nice experience at this Subaru dealer for service. Free coffee and cold drinks to be had and plenty of seating if you choose to wait.
Super service and support!
Great customer service! My vehicle is always taken care of and communication is great!
Very accommodating, I only talked to them through phone and I never had to go in person until the signing of papers and vehicle pick up.
Went in for routine service on our Forrester. Subaru always has a Great waiting area and plenty of beverage options. The service team was great especially Angel.
Always great friendly service
Subaru employees were so kindly and helpful, thanks so much Subaru of las vegas
Had my car serviced this last Friday. Angel was excellent and went above & beyond. I can’t recommend him enough. Thank you!
Good Customer and Quality service
I've bought quite a few vehicles from dealers over the last 35 years. This was one of the best experiences I've had with a purchase.
Friendly staff , I would recommend this dealership.
Thank you, Anthony and all of Subaru Las Vegas for your assistance on the rebuild of my engine.
This is the best dealership I've been to since window shopping for a car and I just want to give a shout out to Mr. Mark D and Mr. Justin for making this car buying experience as easy, smooth, and fun. Me and My sister knows car buying could be so stressful and hectic (based on my sister's past experience when she bought her new car) but with our experience with Subaru of Las Vegas it was nothing like that at all. Mr. Mark and Mr. Justin made it possible for me to get a beautiful white pearl ...
I live in CA and when I am here Subaru of Las Vegas is where I get my car serviced. Love their waiting area. Josh my service writer is friendly and knowledgeable. Always keeps my updates with the status of my vehicle. I love the new system they have that sends me a video of what is wrong with my car. I love when I get to service my car here.
Friendly people confotble price on the car's
Josh my service manager is tops Got excellent service Will be back
This is absolutely the best dealership & service I’ve experienced!! They send you messages to let you know the progress my service advisor Josh is on top of the communication . They did some warranty work & washed my car too!
I've been with this dealership for six years and have purchased 3 Forresters from them. The sales people, the service schedulers, and all the people in the service department go out of their way to make owning a Subaru an "Experience". They go out of their way to make you comfortable with their beautiful waiting area and they strive to get your car serviced in a timely manner. 5 out of 5 stars!!!
Subaru of Las Vegas is the best dealer in town! Always polite and professional! I highly recommend this dealer!
Amazing staff, and service department doesn’t gouge you on repairs. I’ve always felt taken care of @ Subaru of Las Vegas.
Service was done in a timely fashion. I was offered a ride home or to any place I needed to be. Top notch experience.
I have always had the best experience at Subaru dealerships but never to this degree. My technician, Steven, went above and beyond for my situation. Love the videos and picture updates of their service findings in real time! Honestly, don’t think I would choose anything but Subaru vehicles after the level of service I received here! SO GRATEFUL!
Rodrigo and the team were fantastic and helped me find the car I wanted with a great deal on it. I'm really happy with my new car and I know it'll last a long time for me and my family. Thank you!
The service department communicated with me during every step of a lengthy process and assisted with outstanding customer service.
Jan kept apprised of status and completion. It was a great service experience.
I’ve been going to Subaru of Las Vegas for at least 10 years now. They’ve been nothing but very fair and honest with me and my family. We have bought two cars from them and really appreciate their friendly service and continued support.
I had a great experience with Subaru of Las Vegas. I wanted to test drive some cars since I'd never driven a Subaru before. I first had contact with Andy with the online team and he was super helpful and guided me to make an appointment in person. He also informed me that the sales staff is not commission based, which I was very happy to hear! When I got to my appointment, I was connected with Rodrigo. He was very kind and helpful through the whole process. I told him I had seen some cars online that I ...
Wonderful experience. Great customer service.
Best I have dealt with in recent year's. No pressure while shopping. Friendly across the board.
Great customer service and quality care for my Forester.
As usual the service was outstanding. Tanner was friendly and explained everything in detail. He also text a video of the areas of my car that were being worked on as well as the areas of concern. He explained the fees and the options for repair. The waiting area is comfortable with free WiFi and snacks. Very transparent and they did not pressure or try to upswell.
I have been a customer for about 8 months now and the experience is good so far. When I bought the car, Keith ran the extra mile to figure it out the logistics and make sure we could close the deal in time. Recently I needed to replace a tire and was well treated by representatives Beau Sinclair and Michael Rocha. The service team does a great job.
This dealership is the best! I have purchased two cars from them and use them for all of my auto service. Everyone is super friendly and genuinely care about me as a person.
Steven was very accommodating and professional. Explained everything in detail before continuing with service. Very happy with our experience. Thanks.
Excellent service always a good experience at this dealership from the time you make your appointment to the service provided! An 11 out of 10!
Subaru’s guest service was life changing for me. My Subaru Dealer on horn way along with Josh my service manager went above and beyond. They are kind, knowledgeable, timely and clearly love their team and dealership. The Subaru guest advocacy program is unbelievable. Thank you all so much. Scooby, my Subaru, is now happy and healthy. I can’t thank you enough.
I came in for an oil change, used the Express Lane and was waited on right away. I was pleasantly surprised to learn Subaru takes photos and videos of problem areas. It made my decision to purchase and replace damaged parts easy.
Great! Definite 10. From the young man who greets you at the door to Steven and Ignacio to the cashier, all were kind and efficient. Thanks for helping us prepare the car to be given to someone who can really use it!! Definitely a 10.
Shout out to Shawn in service speedy Quality customer service
It was a great oppurtunity to have service with this Subaru dealership. Staff are very hospitable and respectful. I'm glad to have my Subaru car being cared by them.
Great car buying experience knowledgeable salesman would purchase there again we love the car great dealership
Good experience for my oil change. Fast and effective and checked in often via text message personalized to my car. Even got an intro video by text when they started working on my car to show the inspection. Service was on par the best for a dealership! Waiting has lots of seats, entertainment and a snack area with drinks and snacks to ease your wait.
Hey there Subaru owners! There’s no other place to take your Subaru than Subaru of Las Vegas! From the minute you walk up to “your service rep”, they genuinely show they value you as customer! I enjoyed the service waiting lounge with snacks, coffee and soda while I watched the U S Open on their big screen TV. I was kept a breast as to the status of my repairs, including a short video that showed me the things they recommend ( like my cabin air filter) on my next service call. Everyone was so kind and professional! I highly ...
This is the best dealership and their service department is one of the reasons I bought my car from Subaru or Las Vegas!!
Great customer service every visit.
Cody and his team are extremely professional and take great care in making sure I leave with a 5-star rating! Romero was exceptional in walking me through the process of my maintenance plan! I can’t thank you enough!
Let me start by saying we are new in town and promptly got lost on our way to our service appointment. The dealership was very gracious and honored our appointment anyway. Our service tech was Romeo and he could not have been more helpful. He explained the whole process completely including cost up front and appeoximate time to complete, got our car started on its way for serving and then escorted us to the customer lounge. What a wonderful relaxing area! In addition to a fish tank that would knock your socks off, there was a beverage area with snacks, ...
They are always so polite!! I really appreciate it!!!
Great experience with Eric De Jesus and the rest of the team. They made this so easy and free of the drama I’ve experienced at other dealerships. It instantly made me a lifetime customer.
Courteous, Efficient service
Best Subaru dealership in Las Vegas friendly and helpful staff. It's been a great experience since I bought my Impreza in 2018
Subaru of Las Vegas has aways come through for me and my family. Whether purchasing a vehicle or getting it serviced, I always leave knowing they've done there best.
Great service and people.
Subaru provided a great experience! I was able to approve work online with a link and was sent a video with a detailed inspection of my vehicle. Will definitely return and continue to drive Subarus!
I appreciated the fast check-in and check-out, Uber service to go home, video of my car’s service, and quick text approval for an air filter.
I can’t say enough good things about Subaru service department. Everyone is very knowledgeable and friendly. They were able to use my extended warranty to write off not hundreds but thousands in repairs! I’ve only ever taken my car here for all services including oil changes and have never had a bad experience!
Such an easy process
Purchased a 2023 Subaru Forester Wilderness in a beautiful Glacier Blue. I really enjoy this vehicle. I traded my 2005 Ford F-150 looking for something easier to drive.
I took my car in for oil change, tire rotation, and spark plugs change. I picked up the car drove about 10 miles it sat about two hours, when I was leaving it would not stay running I called Subaru it was closing time. But customer service was very concerned offered to pick the car. When the Subaru repair checked the vehicle needed to be reset and they cleaned throttle and for inconvenience gave a tank of gas. Tank was about empty was a blessing Mmmmm we know how much gas is. Any way could have said other things this is ...
I did a walk in Saturday morning, Victor helped me and he was fantastic. Service was fast, everyone was super kind, and the seating area was clean with drinks and snacks.
Thank you for your great service
Staff polite and professional. Timely. Service was top notch. The icing on the cake for me was the car detailing at the end of the service.
Tony was awesome!…he was friendly professional and communicative…Thanks again!!!