Customer Testimonials in Las Vegas NV

Very professional

Excellent service. Love the pantry.

Outstanding service as always.

Helpful, courteous,& pleasant.

This was my first service on my Subaru. It was easy peasy and Kino was amazing.

I have been a customer since 2016 and bought two new cars from LV Subaru. They have been great throughout with fair pricing and excellent service.

Absolutely perfect all around. Extremely nice, respectful, and professional. Gave me the best advice as well! Highly recommend and sending buyers their way.

They ordered a part for my car and had it ready to install in 2 days. The service advisor, Dawn Trail, was especially helpful and took good care of my car and myself.

Brought our Ascent for Oil and Filter change. I specifically chose Isaac Winston as our adviser because we had a good experience with him. Isaac is amazing. He was completely transparent about pricing, and we felt well-informed the entire time. Great customer service from beginning to end. Thank you Isaac!

Love the video updates and the great care and thoroughness their mechanics take with the repairs.

Love this dealership! Everyone is so kind! Romeo in the service department is amazing and Leah helped me get my new Forester and I love it!

Romeo was great! He helped me right away and repaired my car in a timely manner.

The worst company, the worst dealership and not taking any responsibility for the words they use during the sale. It was my first time I left other companies and bought a brand new 2026 car from this company. The car even does not run 10k miles and start giving me issues, during the 4 months it gave me 3 issues 1 time recall and 2 time sencers issues. The worst part is when you come to the dealership and ask for the customer service, the only customer service you can get is an uprisel pepper to resale your car back and pay the big amount ... Read More

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Google - Nov 6, 2026

The worst company, the worst dealership and not taking any responsibility for the words they use during the sale. It was my first time I left other companies and bought a brand new 2026 car from this company. The car even does not run 10k miles and start giving me issues, during the 4 months it gave me 3 issues 1 time recall and 2 time sencers issues. The worst part is when you come to the dealership and ask for the customer service, the only customer service you can get is an uprisel pepper to resale your car back and pay the big amount of difference. Please be careful when you do any deal in here, read all the paper carefully and don't trust what comes out of their mouth, whatever they say all lying. My case is under the process for the return, will post the update in here as soon as I heard from the company.

Good service

Steven was Great!

Victor in service is awesome. Great personality.

Angel was excellent. Very helpful and professional.

The customer service is always great. Everyone goes above and beyond their job duties.

Amazing experience as always

They are basically awful. I put together a basic order of parts. First off they have their list prices 5$ over the actual list on half of the parts and then 10% higher from 2 other dealerships. What I am buying amounts to 40 dollars of gaskets, a styrofoam piece for the trunk and spark plugs for service. The bill came close to 400$ on their site. I purchased at a dealership out of NYC. Not a specialty shop nor a aftermarket shop and the total came out to just under 200$! This included a exorbitant $55 shipping fee. So, if I would have picked up it ... Read More

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Google - Nov 4, 2026

They are basically awful. I put together a basic order of parts. First off they have their list prices 5$ over the actual list on half of the parts and then 10% higher from 2 other dealerships. What I am buying amounts to 40 dollars of gaskets, a styrofoam piece for the trunk and spark plugs for service. The bill came close to 400$ on their site. I purchased at a dealership out of NYC. Not a specialty shop nor a aftermarket shop and the total came out to just under 200$! This included a exorbitant $55 shipping fee. So, if I would have picked up it would be close to one third of their cost. Way to go ripping everyone off. I would love to see how much you mark up a real list of parts.

1 STAR — BUYER BEWARE! DON’T WASTE YOUR TIME AT SUBARU OF LAS VEGAS! I’m extremely disappointed and disgusted with how I was treated by Subaru of Las Vegas, particularly sales associate Rodrigo Zamudio. Yesterday, I was working with Rodrigo to purchase a used Toyota Corolla. I was serious about buying the car and had already secured financing through my bank. I was ready to make the purchase. Rodrigo told me he would not be working Wednesday because it was his day off. Out of courtesy to him, I told him I would wait until Thursday to come back and ... Read More

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Google - Nov 4, 2026

1 STAR — BUYER BEWARE! DON’T WASTE YOUR TIME AT SUBARU OF LAS VEGAS! I’m extremely disappointed and disgusted with how I was treated by Subaru of Las Vegas, particularly sales associate Rodrigo Zamudio. Yesterday, I was working with Rodrigo to purchase a used Toyota Corolla. I was serious about buying the car and had already secured financing through my bank. I was ready to make the purchase. Rodrigo told me he would not be working Wednesday because it was his day off. Out of courtesy to him, I told him I would wait until Thursday to come back and complete the purchase so HE could get the sale. I could have easily gone into the dealership and purchased the car from another salesperson. But I was trying to do the decent thing and give Rodrigo the business. BIG MISTAKE! Not once did Rodrigo tell me the car could be sold to someone else while I waited. Not once did he mention a first-come, first-served policy. Not once did he suggest I should come in immediately if I wanted to secure the vehicle. Instead, we discussed my financing, the purchase order, and my plans to come in at 11 a.m. Thursday to finalize everything. Then this morning, I received a text from Rodrigo saying his manager told him someone had purchased the Corolla earlier that morning. ARE YOU KIDDING ME? WHAT KIND OF CUSTOMER SERVICE IS THIS? I was literally ready to buy the vehicle! The only reason I waited was because Rodrigo was taking his day off, and I wanted HIM to receive the sale. I can’t help that Wednesday was his day off! Why should I be penalized for trying to do something nice for the salesperson? Had he simply told me the car wasn’t guaranteed to be available Thursday, I would have gone in and purchased it immediately. Instead, I relied on our conversation and ended up losing the vehicle. Now I’m being offered the opportunity to look at another car. Why on earth would I want to do business with a dealership where I can’t rely on what its salesperson tells me? I understand cars get sold. That’s business. But communicating honestly with customers, setting expectations, and respecting their time should be basic customer service. Your word should mean something, especially when someone is about to spend thousands of dollars with your business. I wasted my time arranging financing, coordinating the purchase, and trusting that I could return Thursday as discussed. SHAME ON SUBARU OF LAS VEGAS FOR THIS TERRIBLE CUSTOMER EXPERIENCE. If you’re considering buying a vehicle here, think twice. My experience was that being considerate and trusting a salesperson’s word got me absolutely nowhere. One star. And that’s being generous.

K was my service man for the day. He listened to my concerns. Kept me informed on my car progress. The car was taken care in a timely manner. My only problem was the price tag for the day was way too much $. I consider myself to be realistic but I was just shocked at the price.

Very prompt and polite. I received a video of the inspection done on my crosstrek and they set me up with a courtesy Uber to take me home while my vehicle was being serviced.

Super.professional and knowlageble staff makes the difference here thanks Subaru Team

Excellent

Always great service at surprisingly competitive rates!

In short : the great service young man: Ignacio!!!! I love my Subaru and the dealership on Roy Horne Way… all the employees were so kind on Halloween and dressed the part!!! … ⭐️⭐️⭐️⭐️⭐️

General maintenance. Great job!!! Thank you

Best car buying experience! Absolutely no pressure. Mike was a pleasure to work with, he truly listened to what I was looking for and what my concerns were. I’m very happy with my purchase and with the great service I received.

Very Disappointing Experience – Lack of Transparency and Accountability I had a very disappointing experience with this dealership while considering purchasing a used vehicle. The vehicle had visible fluid leaks, yet the dealership presented an inspection report showing that it had passed inspection. When I brought up my concerns and asked the manager for an explanation, her only response was that she was not a mechanic and didn’t know. I find it unacceptable that management cannot provide basic answers about the condition of a vehicle they are trying to sell. On top of that, the vehicle had numerous aftermarket modifications ... Read More

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Google - Oct 31, 2026

Very Disappointing Experience – Lack of Transparency and Accountability I had a very disappointing experience with this dealership while considering purchasing a used vehicle. The vehicle had visible fluid leaks, yet the dealership presented an inspection report showing that it had passed inspection. When I brought up my concerns and asked the manager for an explanation, her only response was that she was not a mechanic and didn’t know. I find it unacceptable that management cannot provide basic answers about the condition of a vehicle they are trying to sell. On top of that, the vehicle had numerous aftermarket modifications and parts, several of which were not working properly. When I asked questions about these modifications and their functionality, nobody at the dealership was able to explain how they worked or why they weren’t functioning. To make matters worse, they claimed that the vehicle had received a wheel alignment, yet it continued pulling to the right while driving. This raises further concerns about the quality of their inspection and the work they claim to have performed. A dealership selling used vehicles should be able to explain the vehicle’s condition, address mechanical concerns, and stand behind the inspections they provide. Instead, I encountered a lack of knowledge, transparency, and accountability. I would strongly recommend having any vehicle from this dealership independently inspected by a trusted mechanic before considering a purchase. An inspection report saying a vehicle passed should not be a substitute for actually addressing visible problems and answering customers’ questions.

Subaru of Las Vegas has a great selection of cars and the customer service area is very roomy, comfortable and well-stocked with amenities. I came from out of state to purchase a 2027 Trailseeker. The sales personnel, finance, and post sales were very friendly and easy to work with given I also had a trade-in vehicle. I left a very happy customer.

Like most people I dread buying a vehicle. Working with the people at Subaru of Las Vegas was a pleasure. What an easy and enjoyable experience. The no pressure no hassle is definitely the approach. My buying experience was straightforward and easy to navigate. A special thank you to Xavier Valle for organizing the process and making it smooth sailing.

Anthony was very helpful. Kept us updated.

They were in time, honest, and efficient.

Very pleasant and quickly done ✅

Centennial Hills Subaru is better for service.

I brought my car in on a Saturday. I have a fleet car a company car and I was not able to get a ride home. I was not able to get a loaner. I was not able to even get a Uber home. I had to do it myself case in point my car is ready on Monday at 11:44. I get here at 2:25 and it is now almost 250 and my car has not been pulled up yet. This is the worst service and I had to ask about it to find out there’s another car blocking my car. ... Read More

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Google - Oct 5, 2026

I brought my car in on a Saturday. I have a fleet car a company car and I was not able to get a ride home. I was not able to get a loaner. I was not able to even get a Uber home. I had to do it myself case in point my car is ready on Monday at 11:44. I get here at 2:25 and it is now almost 250 and my car has not been pulled up yet. This is the worst service and I had to ask about it to find out there’s another car blocking my car. This is the worst service I have ever seen at a car dealership. I am an owner of a car at the friendly Chevrolet. . This is the worst service and I had to ask about it to find out there’s another car blocking my car. This is the worst service I have ever seen at a car dealership. I am an owner of a car at the friendly Chevrolet and the service over. There is impeccable. I’ve never had an issue, but this is ridiculous. I don’t know what y’all doing at Philly Chevrolet in Las Vegas but it’s not the same at the Finley Subaru right next-door.

Eric was amazing! He was pretty busy with other customers every time we went in but he never made us feel like we weren’t equally important. He was kind, patient, and thoroughly explained everything. He was the first person out of 6 cars I’ve purchased to ever put a bow on my new car (and I didn’t even have to ask him to do it!). Just overall really great experience and a good guy.

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Good quality vehicles. The only issue I had was that the document fee was over $1300 upon signing the final contract and was not able to catch it. The original estimate for the document fee was $499 ( in writing). I feel that they manipulated the numbers at the end of the purchase. It is unfortunately that I may not go back again because of this.

I recently moved to Las Vegas and have always taken my Subaru to get serviced at Subaru. I came to Subaru of Las Vegas and everyone was super nice and eager to help and explain things. My review doesn’t come from the customer service my review comes from what they quoted me. I came in for a break inspection and left with 12 items in the red, and a quote for 3k worth of work. Mind you, I always keep up on the maintenance for my vehicle. In fact, my vehicle was serviced at another Subaru 3 months prior and had ... Read More

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Google - Sep 21, 2026

I recently moved to Las Vegas and have always taken my Subaru to get serviced at Subaru. I came to Subaru of Las Vegas and everyone was super nice and eager to help and explain things. My review doesn’t come from the customer service my review comes from what they quoted me. I came in for a break inspection and left with 12 items in the red, and a quote for 3k worth of work. Mind you, I always keep up on the maintenance for my vehicle. In fact, my vehicle was serviced at another Subaru 3 months prior and had zero items suggested for service. I was extremely skeptical of this quote and ended up taking it to the other Subaru in town. They had done the same inspection and said my car was not in immediate need of anything and no items were suggested at this time. That’s a huge difference from the 3k quote I was given when I came in only for a break inspection. I’d be skeptical of this service center, very nice people but also very quick to over quote you for service you may or may not need yet. I never leave Google reviews but I was honestly super let down by this place. Will not be coming back.

Eric and Jaina were 10/5 stars. They deserve more than this good review. Let’s start with Eric. A true Subaru enthusiast and truly a human version of Subaru chatGPT. He knew what every single button, hidden Easter egg, and spec of the Forester Hybrid. From the exact materials, mechanical, features and more, without even thinking, he knew. He made me feel confident in the vehicle, knowledgeable and most importantly comfortable. Coming from a large suv, I was nervous. Eric had me feeling confident in Subaru as a brand in no time! Subaru of Las Vegas, you truly have an exceptional ... Read More

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DealerRater - Sep 8, 2026

Eric and Jaina were 10/5 stars. They deserve more than this good review. Let’s start with Eric. A true Subaru enthusiast and truly a human version of Subaru chatGPT. He knew what every single button, hidden Easter egg, and spec of the Forester Hybrid. From the exact materials, mechanical, features and more, without even thinking, he knew. He made me feel confident in the vehicle, knowledgeable and most importantly comfortable. Coming from a large suv, I was nervous. Eric had me feeling confident in Subaru as a brand in no time! Subaru of Las Vegas, you truly have an exceptional asset on your sales team with Eric and my hope is you give Eric his accolades and the recognition he truly deserves. Above and beyond, truly. The manager, Jaina, was awesome as well. She handled everything with professionalism, grace and understanding. She deserves her recognition as well! Thanks Subaru of LV. I can’t wait to drive home in my new Subaru!

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This is the absolute worst place ever. Do not bring your car here. Brought in my Subaru for an oil change. Not even 24 hours later every single light was on in the car so I brought it back. I needed a BRAND NEW TRANSMISSION! The code said it was a pressure problem due to too much or too little fluid. 2022 brand new car barely any miles! $14,500 is what they wanted for a refurbished transmission and refused any responsibility on their end saying they did nothing wrong when they did the oil change. Yassir, Dawn, the manager of the service department, ... Read More

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Google - Sep 6, 2026

This is the absolute worst place ever. Do not bring your car here. Brought in my Subaru for an oil change. Not even 24 hours later every single light was on in the car so I brought it back. I needed a BRAND NEW TRANSMISSION! The code said it was a pressure problem due to too much or too little fluid. 2022 brand new car barely any miles! $14,500 is what they wanted for a refurbished transmission and refused any responsibility on their end saying they did nothing wrong when they did the oil change. Yassir, Dawn, the manager of the service department, and corporate Subaru were absolutely the most unhelpful people ever and treated me like I was an idiot who knew nothing. I would never suggest this business nor would I suggest this shop because clearly their mechanics are not good and the service manager is going to do what he can to cover their mistakes while corporate allows it. Never buy a Subaru. The old ones used to be so reliable and now with all the corners Subaru cuts their cars are TRASH!

Thanks in advance I got a car in my time of need but !!! I got $200 for my trade . Fine it was a 98 mrecedes w 180k . I got financed eventhough i am cah rich but credit roach status. After 5 hours I got approval on a 2020 kia soul white : x line , 24k mile, for $17, 000 , $ 400 monthly thru Santander . What can I do that was the best they could do in my situation . I never got to test drive big mistake my bad. Hamid my salesman rushed my thru my paperwork my bad again for trusting him too much my bad. Fast forward I ... Read More

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Google - Sep 4, 2026

Thanks in advance I got a car in my time of need but !!! I got $200 for my trade . Fine it was a 98 mrecedes w 180k . I got financed eventhough i am cah rich but credit roach status. After 5 hours I got approval on a 2020 kia soul white : x line , 24k mile, for $17, 000 , $ 400 monthly thru Santander . What can I do that was the best they could do in my situation . I never got to test drive big mistake my bad. Hamid my salesman rushed my thru my paperwork my bad again for trusting him too much my bad. Fast forward I discover the rear view mirror is about to fall off more on that later. Passenger door doesn't want to open from the inside. Rear passenger door windows only goes up to close half way after a couple up and down on the switch ot will finally close . Ignition key tumbler I have to play with so the key will enter by flipping the key upside down or right side up while turning the steering wheel side to side. Driver side fog light has a intermittent problem. I bring it in ASAP to service but they need to order parts. I gotta comeback. We'll I had to drive to Chicago so I have yet to deal with them later. Now in for service in Schaumburg IL Kia they tell me I have a recall free of charge but no luck on getting warranty to fix the above issues. Plus they discovered my soul has been in a passenger collision and previously stolen . I should of read the carfox before signing but Hamid never said anything to me or service dept. Now I'm really scared to continue to own the car but because they financed thru Santander upside down on it $ 10k , been in accident and stolen nobody want to financed me plus they never paid for my registration. Help yourselves out don't buy a used car or even a new one from atleast Hamid of which only texted me back no phone conversation that nothing we can do enjoy your new ride . Thank in advance for reading and writing this review good luck

I have bought 3 cars so far from Subaru of Las Vegas. Eric has helped me with two of them. I have had nothing short of an outstanding experience with Eric each time. He’s been very mindful and listens to my feedback the first time. I don’t just feel like another customer at this dealer Eric treats me like a brother. Eric has never tried to push me in a direction I don’t wanna go and he understands I like to shop around. Let me tell you that the experience at other dealer ships does not compare with ... Read More

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DealerRater - Sep 2, 2026

I have bought 3 cars so far from Subaru of Las Vegas. Eric has helped me with two of them. I have had nothing short of an outstanding experience with Eric each time. He’s been very mindful and listens to my feedback the first time. I don’t just feel like another customer at this dealer Eric treats me like a brother. Eric has never tried to push me in a direction I don’t wanna go and he understands I like to shop around. Let me tell you that the experience at other dealer ships does not compare with Subaru of Las Vegas. I truly enjoy shopping at this dealership. I’ve never been treated poorly by any staff across multiple departments. The dealership is filled with authentic Subaru enthusiasts. It feels good to buy a Subaru from people that get it and have their own subies. I highly recommend this dealership especially if you are a Subaru enthusiast.

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I asked the service advise Marcellos assistant if my car was under warranty She responded no The warranty expires 3 years after the dealership purchased the car I called Centennial Belinda the service rep said that is ridiculous My warranty is absolutely in effect I will make the extra travel and go there

Great selection. Great service. Love that we didn't have to spend an entire day at the dealership. The process was quick and efficient. Everyone was friendly and very helpful. Will recommend!

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Nice place. Great coffee. Did not top off fluids causing me to purchase them or return to the dealer

Possibly the worst service department to deal with. The techs are incapable of diagnosing a major safety concern on the vehicle that leaves me with a car that is unpredictable and scary to operate. Will definitely be moving my business elsewhere and trading in a very unsafe vehicle for the next person to deal with. **Edit I have spent my own money to have the issue verified by real experts that my inner tie rods are prematurely worn out causing the front tires to be unpredictable while driving. I have come in several times stating this before but was told ... Read More

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Google - Jul 16, 2026

Possibly the worst service department to deal with. The techs are incapable of diagnosing a major safety concern on the vehicle that leaves me with a car that is unpredictable and scary to operate. Will definitely be moving my business elsewhere and trading in a very unsafe vehicle for the next person to deal with. **Edit I have spent my own money to have the issue verified by real experts that my inner tie rods are prematurely worn out causing the front tires to be unpredictable while driving. I have come in several times stating this before but was told the vehicle is fine even though I could replicate the issue in front of the shop foreman multiple times. The trust with your dealership is lost and I will no longer recommend anyone your way and will stop sending family members to switch to a subaru product.

Subaru refusing to replace battery under warranty. Based on the battery shiped date and the warranty info printed on the battery the warranty is still valid for replacement until next month. The rep insisted over 2 calls it was only prorated then when she said she was transferring to a supervisor the call dropped.

Great customer service … true professional that understands the customer.. fair smart and willing to go the extra mile ..A+++

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I want to say thank you to their advisor Anthony for catching something that my previous advisor didn’t and for making it right for me. I give two stars because it took a week for this to be figured out and I feel is something that could and should have been caught soon specially with me providing the previous provider with all of the info however Anthony read into what was going on with my car and knew right away and for that I’m Thankful because it’s been a huge headache.

I visited Subaru of Las Vegas ready to purchase a specific vehicle. Like most buyers, I expected there to be at least some discussion about pricing. I asked the salesperson, Keith, to get as close as possible to a number -whatever that meant on his end- and let me decide whether it worked for my budget. Instead, he immediately seemed flustered! I was told there was "no negotiating with Subaru" vehicles because it was supposedly a nationwide Subaru policy. If that were true, I imagine it would be common knowledge. When I asked about dealer fees and whether ... Read More

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Google - Jul 3, 2026

I visited Subaru of Las Vegas ready to purchase a specific vehicle. Like most buyers, I expected there to be at least some discussion about pricing. I asked the salesperson, Keith, to get as close as possible to a number -whatever that meant on his end- and let me decide whether it worked for my budget. Instead, he immediately seemed flustered! I was told there was "no negotiating with Subaru" vehicles because it was supposedly a nationwide Subaru policy. If that were true, I imagine it would be common knowledge. When I asked about dealer fees and whether there was any flexibility, the conversation was repeatedly redirected toward sales tax. I wasn't asking to negotiate taxes. I simply wanted to understand whether any dealer fees or pricing could be adjusted. I was never provided a breakdown of the fees, and at one point was even asked whether I pay my taxes, which I found inappropriate. If that wasn't frustrating enough, I was also told that because my current vehicle payment is higher, I should simply accept the deal being presented. Whether I can afford a payment isn't the point. A customer's existing payment shouldn't be used as the justification for refusing to discuss the purchase price of a different vehicle. Keith's only solution was to offer to bring over a manager, while repeatedly telling us the manager would simply say the exact same thing. Afterward, I received a call from someone named Jace, who was not present for the conversation but insisted Keith had made none of the above comments. Yet those comments are exactly what led us to walk out of the dealership. More recently, I received an email stating they "couldn't accept my offer," even though I never made one. I repeatedly asked them to provide their best price or negotiate in any amount, but I was never given a counteroffer or any alternative. Ironically, the exact vehicle I was interested in is still sitting on the lot weeks later. My disappointment isn't that we couldn't agree on a price. It's that no one seemed interested in having a genuine negotiation or making any effort to earn my business. Keith never even took down our contact information. We arrived ready to buy, but were treated like unserious shoppers from the start. The only follow-up I ever received came after I initiated contact and later left a Yelp review. This was my first experience with Subaru. I'm not sure whether it will be my last, but I do know it will be my last visit to this dealership.

Very happy with my suv and the profesionalism of the team Subaru. Thank you Mark D. You are the best.

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A welcoming dealership with no pressure to buy. Very helpful in giving information. Able to help within our time frame.

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I enjoyed the no pressure sales. I wasn't made to feel guilty for taking my time to think about the purchase. I appreciated how the whole Vibe was in the environment. I never felt intimidated or uncomfortable. By far the best experience I've had purchasing a car.

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Relaxed atmosphere no pressure. Friendly. Attention to detail. And willing to meet in the middle

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The dealership was the fastest place I have ever purchased a vehicle. We were in and out in 2 hours and 15 minutes

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Everyone very helpful. I felt very at home there. Edwin extremely helpful and knowledgeable and did not pressure me.

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We were blessed to have Mark Durmiendo as our sales rep. He listened well and explained better! He is engaging, calm and knowledgeable. We were treated very well by everyone we encountered and we're appreciative of their smiles and courtesy.

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I have been a loyal Subaru client for a decade. The last year and a half the service department has really declined. I brought in my vehicle last Thursday for an oil change and was quoted in a text message for repairs matching the blue book value of the car without any explanation or a courtesy phone call. I reached out to the manager via email address provided on my invoice but have not received a response. When picking up my vehicle I was given no information, no reasonable solution and just put on my way and told “have a ... Read More

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Google - Jun 23, 2026

I have been a loyal Subaru client for a decade. The last year and a half the service department has really declined. I brought in my vehicle last Thursday for an oil change and was quoted in a text message for repairs matching the blue book value of the car without any explanation or a courtesy phone call. I reached out to the manager via email address provided on my invoice but have not received a response. When picking up my vehicle I was given no information, no reasonable solution and just put on my way and told “have a nice day”. I have since received two independent quotes from certified Subaru mechanics that estimate went from approx $7k to less than $2,500 for repair. Just make sure you get a second opinion before making any decisions here. This will certainly be my last Subaru.

Michael I think Buying a car was quick Process was easy and every one was friendly.

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Very nice to work with. Fargol was my sales rep and was very attentive and easy to work with. The guys in Subaru Love answered all my questions. As car sales go, this was an easy and pleasant experience. There lounge and snack facilities are also awesome.

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Joshua went above and beyond helping us look for a used vehicle. He was quick to respond, professional, and honest with all of our tough questions. We were thrilled with his service. We ended up going with a different dealership because Subaru of Las Vegas said they will not negotiate on prices. If they change this policy in the future we would most certainly buy from them and only use Joshua as our sales representative. We can not speak highly enough of our customer experience with Joshua. Please keep him around for many many years so we can try again ... Read More

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DealerRater - Jun 22, 2026

Joshua went above and beyond helping us look for a used vehicle. He was quick to respond, professional, and honest with all of our tough questions. We were thrilled with his service. We ended up going with a different dealership because Subaru of Las Vegas said they will not negotiate on prices. If they change this policy in the future we would most certainly buy from them and only use Joshua as our sales representative. We can not speak highly enough of our customer experience with Joshua. Please keep him around for many many years so we can try again with our next vehicle needs.

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I was given priority access to a newly arrived 2026 Subaru Trailseeker Limited after expressing an interest in that particular vehicle a few weeks ago. It was a great purchasing experience for me as a loyal Subaru Customer since 2010.

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Great drink/snack station, friendly no pressure service. Rodrigo was very personable and made the experience seamless. Presenting the car to us with the bow on it for photos was a nice added touch.

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We had a great experience Joshua, was very patient with us, with what we were wanting and understanding.

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I love going to Subaru of LV as everybody is so friendly. When youre there, you dont feel pressured. This is the 4th car i purchased from there and I highly recommend Mark Durmiendo!

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Deceptive business practices with up sale techniques to create fear/scare tactics. My car is coming in for the 12k service/oil change. Immediately I am told they highly recommend an alignment, at $199.00. I said, why, my car doesn't pull, it would go straight on a flat road until it ran out of gas. I have owned cars my whole long life, and while not a mechanic, I think I have a pretty good understanding of basic car functioning. So, at this point, I am saying no, so they up the ante. Your tires could wear out unevenly, and ... Read More

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DealerRater - Jun 18, 2026

Deceptive business practices with up sale techniques to create fear/scare tactics. My car is coming in for the 12k service/oil change. Immediately I am told they highly recommend an alignment, at $199.00. I said, why, my car doesn't pull, it would go straight on a flat road until it ran out of gas. I have owned cars my whole long life, and while not a mechanic, I think I have a pretty good understanding of basic car functioning. So, at this point, I am saying no, so they up the ante. Your tires could wear out unevenly, and cause the need for tires sooner. Really, a car that is functioning exactly as intended would have uneven tire wear? The sale tactics continued, I said no, how many times would I need to say that? I am a hard pass. Ok, he gives up. Fast forward to coming out to me with the paperwork to sign, service has been completed. So I say, let me ask you this, if I came in, and said, hey, my car is pulling to the right, would the alignment have been fully covered by my warranty. He hemmed and hawed, and said yes. So I continued, you would willing sell me something I don't need for $199, but if I did need it, it would be free under the warranty. He said, well, yes. I said I wanted my concerns over what I see as deceptive practices shared with a service manager and I would like a call. No call. I reach out today, and I do get a call back. The manager was condescending, and did nothing to really show concern. I was treated like a giant pain, and if I could please just quietly go away, is the feeling I received. I told her that is how I was feeling, and she said she didn't mean to come across that way. Here's the deal, in my opinion, she tried to "sell" me that this 12k alignment is a "industry wide recommendation" (no doubt dealerships that want more revenue?). I asked, are you telling me that this is recommended by Subaru - and she said no. So there you have it, buyer beware, you are going to get gouged for unneeded service, all with a smile, unless, unless you complain about it, then you can just get lost. I say, get lost first, avoid them.

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Not too pushy but always present He was not too pushy but he was always present. He did not text every day but enough reminders were sent

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Everyone was great Awesome dealership. All the staff involved made the purchase enjoyable and without pressure tactics.

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Excellent customer service I appreciate the care and effort everyone at the dealership gives to make me feel supported during the car buying process.

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Subaru has a lot of stock to pick from and salespeople that aren’t pushy. One downside is the “no haggle pricing,” truly means no haggle. Everything else made for an easy shopping trip.

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Steering wheel and the back floor mat had some kind of grease that was left from whoever serviced the car. My wife's bag and pants were stained.

Very much enjoyed the no pressure atmosphere and the upfront pricing. That said, without much negotiation as we are all used to, it felt almost too easy.

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They were able to get me the deal I wanted for my trade and a good deal for my monthly payment.

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I got a great deal on a certified used Subaru that is perfect for me. There was little hassle, quick response to questions, and they knew the customer who had previously had my car. It was friendly all around.

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Great seamless experience with Joshua again. Attentive communication and straightforward discussions about trade-in and warranty offers.

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Great seamless experience with Joshua again. Attentive communication and straightforward discussions about trade-in and warranty offers.

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