Customer Testimonials

Google logo
Google Feb 2, 2023

Everyone is very helpful without being pushy. You feel welcome and almost like a friend! And I LOVE my Forester!

Google logo
Google Feb 2, 2023

From purchasing my Subaru to serving it, the staff here goes above and beyond.

Google logo
Google Feb 2, 2023

I love Subaru. Anytime I go in, I get 100/100 customer service.

Google logo
Google Feb 2, 2023

Very nice customer service. Loved that they Lyft you to work and back while getting serviced ❤️

Google logo
Google Feb 1, 2023

Everyone at Subaru Las Vegas was so helpful as soon as I walked in. Great service to me and my Outback. I really appreciated the free car wash and free Lyft rides as well! Thank you!

Google logo
Google Feb 1, 2023

Angel is the best

Google logo
Google Feb 1, 2023

I’m in Bullhead and I was told by a mechanic that my 2018 Subaru Forester’s transmission was going out with only 27,000 miles on it. I contacted Subaru and arranged AAA to tow to Vegas . Josh contacted me when my car was received. Josh kept me informed each step and it was completed quicker than the estimated time. It was a stressful thing but Josh made me comfortable that everything would be ok. I would highly recommend Subaru of Vegas and Josh in service.

Google logo
Google Jan 31, 2023

Google logo
Google Jan 31, 2023

Google logo
Google Jan 30, 2023

Wow! What a refreshing way to buy/lease a car. Allan Carillo was fantastic; he actually listened to what my requirements in a vehicle were and didn't waste my time showing me cars with all the bells and whistles (like a previously dealer did minutes before). Allan was extremely pleasant, not pushy and very informed on the product. He was able to answer any questions I had and even some I didn't, but I was glad he pointed out to me. The entire team at Subaru of Las Vegas really made car buying a great experience (Allan, Andrea ...

Google logo
Google Jan 30, 2023

They worked very hard and accommodated me to great extent to get me the car I wanted sown to the last detail. I looked at other vehicles from other manufacturers and nothing compared to meet my wants, value, and tolerable expense. Thank you Subaru.

Google logo
Google Jan 29, 2023

Facebook logo
Facebook Jan 29, 2023

I sincerely thank God for directing me to such a legitimate expert trader for me, called Alexander Melissa For her perfect trading techniques, i invested with the little I was having, which was $500 and $6500 profit in 5 working days I highly recommend her for any person who truly want to trade for a better life, she guided me through my registration and trade for me too' I never paid any withdrawal fee. And my profits were paid-out successfully. You can contact her via WhatsApp:+1 (210) 628 9394 E-mail: [email protected]

Google logo
Google Jan 29, 2023

Very simple car buying experience. Salesman, Floor manager, finance, parts and delivery was very smooth. Excellent communication from dealership as I ordered my car a few months back. Kudos to Mike, Justin, Edo and the rest of the gang.

DealerRater logo
DealerRater Jan 28, 2023

I came in after seeing a car online and wanted to see it in person. Gavin did a great job with explaining the vehicle and all it had to offer. He was patient and willing to help out when it came to crunching numbers to get us into the right vehicle that fit our budget. Gavin made the whole car buying experience seem easy and painless. Definitely recommend Gavin for any car buying needs.

Read at DealerRater

Google logo
Google Jan 28, 2023

I have never had a bad experience at Subaru. Everyone gives 10/10 service.

Google logo
Google Jan 28, 2023

Google logo
Google Jan 27, 2023

I had my Subaru in for service for oil change and alignment. The service agent Beau S. Was very helpful and personable. The facilities were clean and comfortable with many amenities. The service was completed satisfactorily. I was very happy with the service and Subaru team!

Google logo
Google Jan 27, 2023

This place is definitely a 10! My wife and I have been very happy with them since we bought our car there back in 2021. Buying experience was the best we've experienced so far (4th Subie, first 3 purchased in 3 different dealers over the past 20 years). Shout out to Romeo over in the service department for having always provided us with excellent customer service every time we take our Forester in for maintenance.

Google logo
Google Jan 27, 2023

Fast service. Lobbying is dog and kid friendly. Waiting area is perfectly setup to get some work done.

Google logo
Google Jan 27, 2023

Steven Gomez,my advisor this time was polite,and got my vehicle on time. On my next visit, I be looking for hem.🏆

Google logo
Google Jan 26, 2023

Fast and friendly

Google logo
Google Jan 25, 2023

Great job as always, total professionalism from start to finish. Highly recommend this dealership. Jan was excellent explaining every detail to me. !!!

Google logo
Google Jan 25, 2023

Exceptional Customer Service Rated10 -customer service over the phone to make the appointment, in person by all service ,parts, sales members were all courteous and professional.. thank you!!

Google logo
Google Jan 24, 2023

Had lost my second key. Stopped in to see if they could set me up with a replacement, they had me in and out in under 1.5 hrs with no appointment, and about half the price quoted by where I had bought the car… Bravo Zulu and thanks for the efficient and friendly service..

Google logo
Google Jan 24, 2023

I took my car to subaru of LV for an inoperative Starlink system. They determined it was the dcm module and ordered a replacement. Good job Jan.

Google logo
Google Jan 24, 2023

Mr. Jobe and a mechanic in the service dept did an Excellent job on my flat tire patch fix. I was able to drive back to Cali safely and quickly. Thanks very much. D D

Google logo
Google Jan 24, 2023

The service is really good. They will let you understand what service your car needs to make sure it will run good and safer. Romeo of Subaru, you're the best. Thank you for taking care of my "Forest 2" , I always name my car. 😉😊

Google logo
Google Jan 24, 2023

Needed a new transmission, the entire service dept team was very professional and timely. Kudos to service advisor Beau. Would definitely recommend.

Google logo
Google Jan 24, 2023

Friendly experience. Great service and nice environment, always feels welcomed

Google logo
Google Jan 24, 2023

Been going here for a year. Romeo is one of the express advisors and he’s taken care of me all the time.

Google logo
Google Jan 23, 2023

Always a 10 at this location, with attentive knowledgeable staff and a clean large waiting area.

Google logo
Google Jan 23, 2023

This is my second Subaru, and it is due to the service that I receive. I share my experiences with a lot of people regarding my interaction each and every time at Subaru. No matter if I’m going in for service or car shopping. Everyone at the facility is super nice and friendly. The place is very welcoming, I even get to take my dog there, Subaru has a doggy area inside and out. They make it very comfortable while waiting, and each time the time quoted, they deliver within the timeframe quoted. Many car dealers don’t even ...

DealerRater logo
DealerRater Jan 23, 2023

I live in California but this dealership had my dream car. Gavin was amazing and it would have been very easy for him to just to say no we can’t do an out of state transaction but he didn’t and not only did he not, but he worked very hard to make it happen because I am rebuilding credit so my score is not strong. Again a reason to just say “sorry” but he did not. He made it happen and happen very quickly. I’ve purchased a lot of cars in my 57 years of life and this ...

Read at DealerRater

Google logo
Google Jan 23, 2023

Subaru has the best customer service of any other car dealership! We used to go the one in Carson city,but have since moved to Pahrump, NV. EACH SUBARU DEALERSHIP we have utilized has been phenomenal! Every department ALL of the employees!!!

Google logo
Google Jan 22, 2023

Did not have the appointment, just walking, Fast service and super friendly.

Google logo
Google Jan 21, 2023

Google logo
Google Jan 21, 2023

Google logo
Google Jan 20, 2023

This service department never disappoints. Joshua was professional and accommodated my vehicle recall without prior notice on my part… will never take my vehicle anywhere else. Thank you Joshua!

Google logo
Google Jan 20, 2023

Ignacio was great and personable! I would definitely recommend anyone to work with Ignacio. Made my visit quick and easy.

Google logo
Google Jan 20, 2023

Lifetime oil changes has payed off! I bought our Outback when my daughter was born 7 years ago. No problems so far! Great cars. Great service.

Google logo
Google Jan 20, 2023

Got this Crosstex from Subaru Las Vegas for my daughter. She rates the service is superb. From the time she arrives to the time she leaves out, all she give is an appraised up on her visits. Subaru of Las Vegas you ROCK.

DealerRater logo
DealerRater Jan 19, 2023

Everything about Subaru of Las Vegas is top notch.From top to bottom Everyone is very friendly and helpful.

Read at DealerRater

Google logo
Google Jan 19, 2023

Google logo
Google Jan 19, 2023

Google logo
Google Jan 18, 2023

Subaru of Las Vegas is where I bring my Impreza for service and every single time I get great service and every person that I have contact with from the moment I drop my Impreza to the moment I pick it up is very professional and polite Thank You Subaru of Las Vegas

DealerRater logo
DealerRater Jan 18, 2023

I had a great experience with them. Eugene Delacruz wasn't pushy in anyway, but was always available to answer any questions. He walked me through the car and made sure I understood everything available to purchase it in my best interest. The finance department was quick and professional with the financing. I would definitely purchase another vehicle from them again.

Read at DealerRater

Google logo
Google Jan 18, 2023

Google logo
Google Jan 18, 2023

A big thank you to Josh who was assigned to us. He kept me informed and did everything that he could do to make the service experience go as smoothly as possible.

Google logo
Google Jan 18, 2023

I am always happy with the excellent service and the professionalism of the whole crew. Subaru W. Roy Horn Way consistently deliver great customer service!

Google logo
Google Jan 18, 2023

NEVER Disappointed in service! Always a greeting with respect and a smile!

Google logo
Google Jan 17, 2023

Love the customer service provided to me by Subaru!

Google logo
Google Jan 17, 2023

I'm quite satisfied with services at Subaru of Las Vegas. Special "thank you " I'd like to say to service advisor Beau Sinclair.

Google logo
Google Jan 17, 2023

Subaru of Las Vegas continues to totally exceed my expectations! Amazing service!!!

Google logo
Google Jan 17, 2023

Took vehicle in Saturday for routine service. Angel took great care to explain all aspects of what was needed. He even finished servicing my Foresster 2 hours earlier than I was first told. Great experience

Google logo
Google Jan 15, 2023

The entire process was quick and easy. Chad Gulyban responded to all our questions and also answered those we forgot to ask. No pressure. Everyone on the team was friendly and helpful. We look forward to a long relationship with Subaru.

Google logo
Google Jan 14, 2023

Ignacio and the staff at Subaru, Las Vegas did an exceptional job in providing excellent customer service. Everybody was polite, professional and efficient.

Google logo
Google Jan 14, 2023

Cannot say enough about how well I was treated!

Google logo
Google Jan 14, 2023

Google logo
Google Jan 12, 2023

The staff was polite, efficient and friendly. Very accommodating. If I wasn’t from Michigan, I would be back.

Google logo
Google Jan 11, 2023

Very friendly and knowledgeable. No pressure.

Google logo
Google Jan 11, 2023

This is how a business should be run. The focus is on the client and their car. The care and attentiveness is like the better hotels on the Strip. Much more professional than my previous dealer in. NY.

Google logo
Google Jan 11, 2023

Google logo
Google Jan 11, 2023

Subaru is the best dealership with the best customer service!!

Google logo
Google Jan 10, 2023

Ignacio "nacho" is always helpful and professional.

Google logo
Google Jan 10, 2023

The best place to buy your car and best customer service. Very accommodating and friendly. I love that they offer LYFT to pick you up. That’s awesome service, except my LYFT driver dropped me off in the back alley of the business. That was scary! He didn’t understand English I tried telling him to go to the front and he didn’t understand what I was saying. Scary!!! Other than that mishap, coffee was good!

Google logo
Google Jan 10, 2023

Mason and the team always have great customer service and do a great job on my vehicle!

Google logo
Google Jan 7, 2023

Dropped off our Outback for an oil change. Everyone there was very friendly, professional, and courteous. I was in-and-out very quickly. A very painless experience!

Google logo
Google Jan 7, 2023

I’ve had many different cars in my from luxury to muscle cars. The rides were always good and fun but when service some most fall short. But Subaru has always been good. Taylor got me in and out when I had no appointment and a two hour wait. It’s also nice to hear that their own staff Drive and own Subaru as well. And they are happy to talk about their own car and experience as well. Thank you.

Google logo
Google Jan 7, 2023

Lifetime oil change, free car wash, clean system (throttle body) in and out. New communication about options for service thru text msg. All in all a good experience.

Google logo
Google Jan 6, 2023

Awesome service!!! Love your coffee bar while waiting!!

Google logo
Google Jan 6, 2023

Great service. Went above and beyond.

Google logo
Google Jan 5, 2023

Great staff, very friendly. When I went to buy my car I wasn't pushed to buy bigger and more expensive. Recall was done in orderly fashion, and the communication is amazing. The building is kept clean and orderly. Thank you!

Google logo
Google Jan 5, 2023

Every time I come to this dealership, it amazes me how people centric they are compared to other dealers. I thoroughly enjoy getting my vehicle serviced here. I love the fact they are dog friendly, and they offer a variety of healthy snacks while you wait for your vehicle. I brought my car in once for a recall order once, and they were able to offer me a ride home via lyft so i wouldn't have to wait at the dealer all day. Every time I visit this dealer, they are very communicative about the time frame the services ...

Google logo
Google Jan 3, 2023

Excellent service, would definitely recommend.

Google logo
Google Jan 3, 2023

Google logo
Google Jan 3, 2023

Everybody there was so friendly. They took care of my car and provided me with effortless transportation (ride sharing) to and from home. Josh was my service writer. Great people!

Google logo
Google Jan 3, 2023

Very nice and helpful. Thank you guys at Subaru services!

Google logo
Google Jan 3, 2023

Romeo is always kind and helpful. I come in with an appt every time as they are pretty booked these days. I wait inside for my oil changes and the waiting area is always stocked with goodies and clean. I don’t mind waiting the hour as the time goes by quick if you occupy yourself.

Google logo
Google Jan 3, 2023

Absolutely amazing service department can’t wait to go back and my dog loves it there too!

Google logo
Google Jan 2, 2023

I always receive wonderful, responsive, and helpful service at Subaru of Las Vegas.

Google logo
Google Jan 2, 2023

Everyone at Suburu is very nice. They go out of their way to accommodate you and keep you updated. Great service! Friendly and Professional.

Google logo
Google Dec 31, 2022

THE BEST FINANCE DEPARTMENT GOES TO OLIVIA LAWRENCE ✨👏🏽 With her help not only was my family able to find the best deal for our situation but we left smiling with confidence instead of tapping our thumbs with worry. Please give her a raise; or acknowledge this review via award; she really deserves it. 🥹 HAPPY NEW YEAR!

Google logo
Google Dec 31, 2022

I very much appreciate that the staff are welcoming as soon as you arrive, and keep you informed on the progress of your service.

Google logo
Google Dec 31, 2022

Jobe is great. Made sure my car wasn’t run through the wash because I like to do it myself. Also made sure my K&N filters were left in, but still gave me a replacement cabin filter. Quick and easy experience

Google logo
Google Dec 30, 2022

I could not have asked for any better service from the service department. Josh did an excellent job of keeping me informed on the status of my car.

DealerRater logo
DealerRater Dec 29, 2022

Fantastic experience placing an order for a vehicle at Subaru of Las Vegas. Jordan Mills was my sales rep and I couldn't ask for anyone nicer or more knowledgeable than he was. This was my first Subaru and I didn't know a lot about the brand. I was provided with all of the information and details I needed to make my selection for an Outback Onyx XT. It took just over a month for the Outback to arrive. Jordan kept in contact with me on the ETA. I couldn't be happier with my purchase. I received exactly ...

Read at DealerRater

Google logo
Google Dec 29, 2022

Subaru of Las Vegas has been doing a great job taking care of our vehicles for years now! The quality of service is top notch and the staff is always friendly. The lounge is nice and always has a good assortment of drinks and snacks while you wait. Keep up the great work!

Google logo
Google Dec 29, 2022

Great and Friendly service. Never seen a service consultant to come with you inside the vehicle and asking me the problems needed to be addressed. Best service guys in Las Vegas. Very prompt delivery too. 👏👏👏👏👍👍

Google logo
Google Dec 28, 2022

Love the service I receive at Subaru as well as the courtesy and professionalism of my CSA Angel.

Google logo
Google Dec 28, 2022

Exemplary service, professionalism at its finest, welcoming lounge is outstanding, checking in and out is seamless; Subaru has it going on !!! And they only get better every Subaru I’ve owned, the experience tops the last one. Thank you Subaru you make my days easy, safe, and chill.

Google logo
Google Dec 28, 2022

Always have the best customer service. From buying my first brand new subaru, and to the service department, they always take care of you like family. Thank you so much and I appreciate your business! Keep it up 🙂

Google logo
Google Dec 28, 2022

Great place to get your car serviced. Thanks Ignacio!

Google logo
Google Dec 28, 2022

Very knowledgeable employees and very courtiest employees. Very happy with service.

Google logo
Google Dec 28, 2022

I’ve only had my Subaru for a year and 1/2 and it’s been amazing working with Subaru from the purchase down to the maintenance of the car. Everyone seems to really like working for company they are always very nice and just customer service oriented. Recommend to everyone who ask how I like my car.

Cars logo
Cars Dec 25, 2022

I love everything about my experience at Subaru in Las Vegas. I will return and buy from them always now. They were great. No pressure and they answered all my questions.

Google logo
Google Dec 24, 2022

Leah is a lovely human being! After a crazy search (man, this used car market) my husband and I landed here this evening. We looked high and low for a Toyota Yaris that wasn’t smoked in, with food crumbs and a rusted spoon (wow Toyota dealership). We found a truly lovely little car here. Low mileage, and we’ll priced. Leah was straightforward about the way their business was structured, and communicated clearly about the cars history and time on the lot. We were able to get a great deal, and never once felt like they were taking advantage ...

Google logo
Google Dec 24, 2022

I love everything about my experience at Subaru in Las Vegas. I will return and buy from them always now. They were great. No pressure and they answered all my questions.

Google logo
Google Dec 24, 2022

Best customer service and maintenance experience, I have ever received! Complimentary ride service to and from home was a wonderful relief. Thank you Subaru.

DealerRater logo
DealerRater Dec 23, 2022

Tom Watkins did a great job. Tom explained everything I needed to know about the Forester Hybrid.

Read at DealerRater


Leave Us A Review